Operation of SDS solutions on a dedicated infrastructure and with a dedicated operations team with many years of experience and a high degree of expertise.

Comprises the entire process from the analysis of requirements regarding hardware, performance and security, the setup of the specific technical infrastructure, installation and configuration of solutions on the Managed Services environment to the complete transfer of the operational responsibility.


  • INITIAL TECHNICAL SETUP: Setup of the technical infrastructure according to the agreed-upon scope regarding service, performance, and security.
  • INITIAL CUSTOMER SETUP: Transfer of the solution from the customer’s responsibility to the operating environment of SDS.
  • RELEASE MANAGEMENT: Execution of upgrades and control of deployment on all agreed-upon operating environments.
  • APPLICATION PROCESSING: The daily business: ensuring live operation.
  • CONFIGURATION MANAGEMENT: Execution of the system parameterisation in agreement with the customers.
  • MONITORING: Monitoring of the ongoing operation and identification of deviations from the standard system behaviour.
  • SERVICE DESK: Excellently trained first-level support as the central point of contact for all customer queries.
  • FI MASTER DATA: Central management of financial instrument master data for all SDS solutions.
  • SDS TESTAHEAD: Functional tests and user acceptance tests for individual changes or entire projects, execution of individual and automated regression tests.


  • Complete coverage of infrastructure and operation of all SDS solutions.
  • Considerable reduction of infrastructure and operating costs for the customer.
  • Clearly defined services and transparent pricing models.
  • Availability of current software versions at any time.
  • Quick reaction to resource bottlenecks through sophisticated monitoring.
  • High elasticity upon adjustment of processing power and memory.
  • Highest security standards for data protection and failure safety.
  • Transparent operation by means of comprehensive SLAs and governance models.
  • Easy access via professional service desk.


With the support of professional experts, SDS PROFESSIONAL TESTING services allow for your IT processes to become market-ready in a quick, efficient and reliable way.

SDS PROFESSIONAL TESTING particularly addresses organisations from the areas of financial services and telecommunication as well as software vendors. SDS PROFESSIONAL TESTING enables you to considerably improve the quality of your systems and to sustainably reduce production risks.

Scope of Services

  • Professional testing, tailor-made for business requirements.
  • Certified teams systematically test business scenarios.
  • Clearly defined, standardised collaboration and process models regulate the integration into your process landscape.
  • Efficient test automation for existing standard business processes (regression tests).
  • Meaningful test and error reports.
  • Standard modules and optional modules for individual needs.

Business Values

  • Short time-to-market through in-time project management.
  • Intensive and timely cooperation with certified experts.
  • Reduction of deviations between requirements and results.
  • Functional and operational quality in production and operations.
  • Establishment of efficient process flows with optimised resource expenditure.
  • Highly efficient test automation.
  • 100% transparency and traceability of the tests.
  • Clearly defined Service Level Agreements (SLAs).
  • Continuous Improvement Process (CIP).
  • Increased profitability, market share and customer satisfaction.
  • Reduction of production errors by up to 50% with simultaneous cost savings of up to 30%.


SDS TESTAHEAD is a specific testing service which offers decisive advantages in the integration of software products into the system environment.

SDS TESTAHEAD services, which are tailored specifically to the needs of users of SDS products, guarantee early detection of potential problems, a significant increase in quality as well as a sustainable reduction of throughput time and effort.

Scope of Service

  • Test-specification and -automation of individual business scenarios.
  • Customer-specific system configuration and testing data.
  • Consideration of specific system interfaces and partner systems.
  • Analysis of test results and defect management.
  • Availability of testing results per software delivery.
  • Testing of cross-system business processes.
  • Application of efficient and innovative “shift left” principle.

Business Values

  • Availability as add-on service exclusively for SDS customers.
  • Decisive advantages in the integration of SDS products into your system landscape:
  • 25-40% reduction of throughput time during integration and acceptance.
  • 25-40% savings in testing efforts.
  • 25-40% reduction in the number of productive incidents.


SDS SOLUTION CONSULTING provides professional software consulting regarding securities- and technology-related topics for analysis, project planning and implementation of SDS products and services.

National and international financial institutions use the specialist knowledge and the decades of project management experience of our software and testing consultants. SDS SOLUTION CONSULTING enables SDS customers to design their future success in the securities business in a more secure and sustainable way.

Scope of Services

  • Advice on: Selecting a target operating model. Key use cases and high-level business processes. Defining an overall architectural design.
  • Sub-project setup and planning within an implementation and migration project/program.
  • Interface and data mapping.
  • Training (teach-the-teacher model) and testing services.
  • Sub-project management, documentation and quality assurance.

Business Values

  • Proven experience for digital solution planning.
  • Access to top-class experts with distinctive industry expertise.
  • Reduction of risks and costs of implementing our software solutions.
  • Creation of value and sustainable know-how.
  • Increasing efficiency in the implementation and operation of our solutions and services.